Cookie Policy

Cookies are small text files that are downloaded to your device, such as a computer, tablet, or mobile phone, when you visit a website. They are widely used to make websites work more efficiently, as well as to provide information to the owners of the site. Cookies serve various functions, including remembering your preferences, tracking your browsing activity, and helping to ensure the security of your online interactions. They do not typically contain personal information that directly identifies you, but they can be linked to information that does. This Cookie Policy explains how ICE36 uses cookies and similar technologies on our website and services.

ICE36 uses cookies for several purposes, all designed to enhance your experience, ensure the security of our platform, and understand how our services are being utilised. Our use of cookies falls into several categories, each serving a distinct function. By understanding these categories, you can make informed decisions about your cookie preferences. We employ cookies to:

• Operate essential functions of our website.
• Improve the performance and design of our services.
• Provide personalised content and advertisements.
• Analyse user behaviour and trends to enhance our offerings.
• Maintain the security and integrity of the ICE36 platform.

Essential cookies are fundamental to the operation of the ICE36 website. Without these cookies, certain core functionalities would not be available. They enable you to move around the website and use its features, such as accessing secure areas, managing your account, and processing transactions. These cookies are typically session-based, meaning they are temporary and expire when you close your browser. Because they are necessary for the website to function correctly, they cannot be switched off in our systems. Examples of essential cookies include those that:

• Allow you to log into your ICE36 account securely.
• Remember your login status for the duration of your session.
• Facilitate the processing of deposits and withdrawals.
• Ensure the security of your connection and protect against fraudulent activity.
• Comply with regulatory requirements, such as age verification.

Analytics cookies collect information about how visitors use the ICE36 website, such as which pages are visited most often, and if they encounter error messages. This data helps us understand and improve the performance of our website. The information gathered by these cookies is aggregated and therefore anonymous. It provides insights into general usage patterns, allowing us to identify areas for improvement in design and functionality. We use analytics cookies to:

• Monitor website traffic and user engagement.
• Identify popular content and features.
• Detect and resolve technical issues.
• Understand the effectiveness of different design elements.
• Optimise the overall user experience on ICE36.

Functional cookies allow the ICE36 website to remember choices you make and provide enhanced, more personal features. For instance, they can remember your username, language preference, or the region you are in. The information these cookies collect may be anonymised, and they cannot track your browsing activity on other websites. Their purpose is to improve your experience by making it more tailored to your individual preferences. Functional cookies are used to:

• Remember your chosen language settings.
• Recall your preferred display options.
• Store your login details for convenience, if you opt for this.
• Provide services you have requested, such as remembering your betting preferences.

Marketing and advertising cookies are used to deliver advertisements more relevant to you and your interests. They are also used to limit the number of times you see an advertisement and help measure the effectiveness of advertising campaigns. These cookies are typically placed by third-party advertising networks with our permission. They remember that you have visited our website and this information may be shared with other organisations, such as advertisers. At ICE36, we use these cookies to:

• Present you with personalised offers and promotions.
• Track the performance of our advertising campaigns.
• Understand which marketing channels are most effective.
• Tailor our marketing communications to your interests.

In addition to our own cookies, ICE36 also works with various third-party service providers who may place cookies on your device when you visit our website. These third-party cookies are set by a domain different from the one you are visiting. They are used for various purposes, including analytics, advertising, and providing interactive content. We carefully select our third-party partners and ensure they adhere to applicable data protection laws. Examples of third-party cookies include those from:

• Analytics providers, such as Google Analytics, to help us understand website usage.
• Advertising partners, to display relevant ads on other websites.
• Social media platforms, to enable sharing features.
• Payment processors, to facilitate secure transactions.

The duration for which a cookie remains on your device depends on whether it is a "session" cookie or a "persistent" cookie. Session cookies are temporary and typically expire when you close your browser. They are used to link your actions during a single browsing session. Persistent cookies, on the other hand, remain on your device for a set period specified within the cookie itself, or until you delete them. These cookies are activated each time you visit the website that created that particular cookie. At ICE36, we use both types of cookies to ensure a comprehensive and efficient service. The lifespan of our persistent cookies varies, from a few days to several years, depending on their purpose.

You have the ability to manage and control cookies through your browser settings. Most web browsers allow you to accept or reject all cookies, accept only certain types of cookies, or prompt you each time a website wishes to save a cookie. You can also delete cookies that have already been placed on your device. Please be aware that if you choose to disable or delete cookies, some parts of the ICE36 website may not function correctly, or your experience may be less efficient. For example, you may not be able to log in, or certain personalised features may not be available. Instructions for managing cookies are usually found in your browser's "Help" or "Settings" menu. Refer to your browser's documentation for specific guidance.

"Do Not Track" (DNT) is a privacy preference that users can set in their web browsers. When DNT is enabled, it sends a signal to websites indicating that the user does not want their online activities tracked. While ICE36 respects user privacy preferences, there is currently no universally accepted standard for how websites should respond to DNT signals. Therefore, our website may not respond to DNT signals. We encourage users to manage their cookie preferences directly through their browser settings and through the cookie consent tools available on our website for more precise control over their data.

ICE36 may update this Cookie Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make changes, we will revise the "Last Updated" date at the top of this policy. We encourage you to review this Cookie Policy regularly to stay informed about our use of cookies and related technologies. Significant changes will be communicated through prominent notices on our website or through other appropriate channels.

If you have any questions or concerns about this Cookie Policy or our use of cookies, please do not hesitate to contact us. Our customer support team is available to assist you with any queries you may have regarding your privacy and data on the ICE36 platform. You can reach us through the contact methods provided on our website, typically found in the "Support" or "Contact Us" section. We are committed to addressing your concerns promptly and transparently.